1. 1. Container Quality: Urban Shipping Containers warrants that your container will be free from defects in material and workmanship at the time of delivery.

   2. Customization Work: We provide a warranty on the quality of customization services performed by our team. This includes modifications such as insulation, flooring, electrical work, and structural alterations.

1. 1. 1. Container Sales and Rentals: New and certified-used containers purchased from Urban Shipping Containers are covered by a limited warranty for a period of 12 Months from the date of delivery.

      2. Customization Services: Customization services are covered by a limited warranty for a period of 6 Months from the date of completion.

This warranty does not cover the following:

• • • Normal Wear and Tear: Regular wear and tear associated with the use of containers is not covered by this warranty.

    • Misuse or Neglect: Damage resulting from misuse, neglect, improper maintenance, or unauthorized modifications is not covered.

    • Acts of Nature: Damage caused by natural disasters, extreme weather conditions, or other acts of nature is not covered.

If you believe your container or customization work is covered by this warranty due to a defect or quality issue, please follow these steps:

1. 1. 1. Contact Us: Reach out to our Customer Support team promptly to report the issue. Provide detailed information about the problem, including photos if possible.

      2. Assessment: Our team will assess the reported issue and determine whether it is covered under our warranty policy.

      3. Resolution: If the issue is confirmed to be covered by the warranty, we will work with you to provide a resolution, which may include repair, replacement, or a refund at our discretion.